Welcome to AUDDICT. Please read this Privacy Policy carefully as you agree to be bound by it while using the AUDDICT website.

"Auddict" is a trading name of Auddict Ltd (“we”, “our” or “us”) registered in London.

This Privacy Policy, together with our Terms and Conditions, and any documents it references, set out the basis on which any Personal Data (as defined below) or which you provide to us will be processed by us as a result of using or interacting with the AUDDICT website (“Our Website”). We aim at all times to process and collect your data lawfully, transparently, fairly and without adversely affecting your rights as a Data Subject (as defined below).

Please read the following carefully to understand our practices and procedures.

In this policy the following terms shall have the following meanings:

• Data Protection Legislation: General Data Protection Regulation ((EU) 2016/679) (GDPR)
• Data Subject:a natural identifiable person.
• Personal Data:has the meaning set out in the Data Protection Legislation, being as at the data of this policy, any data which identifies a natural person (by way of example, name, address, phone number and so on).

Who controls the Personal Data that is collected?

For the purpose of the Data Protection Legislation, the data controller and data processor is Auddict Ltd.

If you have any queries relating to our use of your personal information or any other related data protection questions, you can contact our nominated Data Protection Officer via a ticket on auddict.com

In the event that Auddict, its parent company or trading names and brands are subject to a change of ownership, the control and permissions that you have granted us with regard to your Personal Data will be transferred to the new owner.

How do we collect Personal Data?

Our website:

• When you visit our website, we use cookies (see below for more information about cookies) to collect website usage information such as the type and version of browser and operating system you use. Cookies are not used to store personal details such as your name and address.
• When you sign up to receive our newsletters, or sign up to the AUDDICT Forum, an account is created which may include your name, email address, IP address, and other Personal Data. Please do not share your username or account details with any third party; we will not be liable in such circumstances for any data breach or loss.

Our applications:

• For the activation of AUDDICT applications we collect some anonymous information, for example machine number, application name, version number, language and OS version but no Personal Data. This is used to ensure a correct activation procedure. We will also collect crash report data, but only if you choose to submit it to us at the time.

Why do we process and store your Personal Data?

We will only ever collect and use your Personal Data in accordance with Data Protection Legislation. Our grounds for processing your Personal Data are as follows:

• Consent

  In some cases, we will process your Personal Data based on obtaining your express consent for us to do so, for example when signing up to receive our newsletter. Where this applies, we will always offer you the opportunity to withdraw your consent for this processing at any time.

• Contract

  It may be necessary for us to capture and store your Personal Data to fulfil our contractual obligation to you. For example, we may need to retain a copy of your email address where it forms part of the product license you purchase from us.

• Legitimate Interests

  Under the EU General Data Protection Regulation there is a concept of "legitimate interests" as a justification for processing your Personal Data, where we have good and fair reasons to do so in ways which do not adversely affect your interests and rights.

  Our legitimate interests for processing your Personal Data are:

  • To enable you to access and use Our Website, to provide access to your purchases and product keys, and to provide customer support where required.
  • To personalise our communications with you.
  • To detect and prevent fraud and abuse of Our Website, and to help keep our services secure.

Where do we store Personal Data?

Website Data

We store all Personal Data collected via Our Website on secure servers administered by Digital Ocean, located in Frankfurt am Main (EU).

MailChimp

Some of our email communications are administered through MailChimp (www.mailchimp.com)), and we may store some of your Personal Data - including your name, email address and contact preferences - on a MailChimp server. Mailchimp may process and store your data outside the EEA.

MailChimp is a U.S. based company and is certified under the EU-US Privacy Shield framework. For more information, see MailChimp Privacy Policy.

Do we share Personal Data?

We will not share your Personal Data with third parties without having obtained your consent. We will only disclose your Personal Data, without your consent or without notice, if required to do so by law or if in good faith we believe that such action is necessary to:

• Conform to the edicts of the law or comply with legal process served on us.
• Protect and defend our lawful rights and property.
• Act in urgent circumstances to protect the personal safety of our customers and the public.

How can you gain access to Personal Data?

If you have an AUDDICT account, you can access your personal data by visiting https://account.auddict.com.

You can also request and obtain details of the Personal Data we may hold about you by creating a ticket on auddict.com, or writing to us at the following address:

When contacting us, please quote your name and email address. We would be grateful if you could also provide brief details of the information required as this will help us to accurately respond to your request.

For the protection of all our customers, we will take all reasonable steps to confirm your identity before providing you with details of any Personal Data we may hold about you.

How can you make changes to your Personal Data?

If you find that that any of the Personal Data we hold for you is incorrect or incomplete, you have the right to request that we rectify these errors.

If you have an AUDDICT account, you can make changes to your Personal Data by visiting https://account.auddict.com/settings.

You can also request we update your Personal Data by creating a ticket via auddict.com. Please include as much detail as possible regarding the changes you wish to make, as this will help us in dealing with your request.

Your right to be forgotten

You can request that we delete your account and any Personal Data we have collected from you by creating a ticket via auddict.com. Please provide your name and email address to help us with your request. Please note that we may not be able to delete your data if we are obliged to retain it to fulfil a legal or statutory obligation.

Please be aware that once deleted, your account will no longer be accessible and cannot be restored so you should ensure that anything that is accessed via your account that you wish to keep is backed up before proceeding.

How secure is your Personal Data?

We recognise that people are increasingly concerned about the protection of Personal Data from misuse and abuse, and about privacy in general. We constantly review and enhance our technical, physical and managerial procedures in connection with the collection, storage and disclosure of Personal Data in order to protect it from unauthorised access, accidental loss and/or destruction.

Where necessary, we use industry standard 128-bit secure sockets layer (SSL) technology to encrypt sensitive data.

It is important for you to remember to protect yourself against unauthorised access by guarding your password. For example, if you use a shared computer, make sure you logout or close your browser whenever you leave the computer.

Do we transfer Personal Data overseas?

The Internet is a global environment. Using the Internet to collect and process Personal Data involves the transmission of data on an international basis. Although the data we collect from you is stored in the European Economic Area ("EEA"), data transferred to third parties to perform our contract may be transferred to third parties outside the EEA. By browsing Our Website and communicating with us you acknowledge and agree that your Personal Data may be transferred overseas. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Children

We do not knowingly collect Personal Data from anyone under the age of 13. If you are a parent or guardian of a child under the age of 13 and believe he or she has disclosed personal information to us, please contact us with a ticket at auddict.com.

Where processing of Personal Data is based on consent, if we learn that this data belongs to someone under the age of 13, we will cease processing and will take reasonable measures to delete the applicable information from our records, unless the consent is provided by a parent or guardian.

Cookies

Cookie Law:

means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003.

Cookie:

A cookie is a small text file that is placed on to your computer via your web browser when you visit a website. Cookies are used to save certain information and are only used to store data. They are not used to do anything harmful like start a process or infect your computer.

What cookies do we use?

There are number of Cookies that are stored as soon as you visit Our Website. All Cookies used by Auddict Ltd on Our Website are used in accordance with current Cookie Law.

Before Cookies are placed on your computer or device you will be shown a cookie compliance statement, requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide you with the best possible experiences and services to you. You may wish to deny consent to the placing of the Cookies at which point we request you cease using Our Website.

Cookies used on Our Website

• Session_ID: Enables the webserver to identify you the user and improve your browsing experience. This cookie is deleted at the end of your session.
• Locale: Stores your language preference. It is set whenever you change your language (or locale) or visit a page on the site that auto-redirects you to a localized version of the page. This cookie expires after 1 week.
• Cookie_Accept Stores a true value when the cookie notification banner has been dismissed. This cookie expires after 1 year.

Cookies used on the AUDDICT forums

• Member_ID: This cookie is your unique ID used to help verify that your session actually belongs to the person who is browsing.
• Pass_hash: This cookie is your login key, which remembers your logged in status and if you elect to be remembered for future visits. It does not store your password or any other authentication based data. This cookie expires after 1 week.
• Coppa: This cookie is used during registration to determine whether or not you are under 13 and, if set, will deny you from registering. This cookie is deleted at the end of your session.
• Session_ID: Enables the webserver to identify you the user and improve your browsing experience. This cookie is deleted at the end of your session.

Removing cookies

Cookies don’t stay around forever and your web browser will eventually delete them. When a website stores a Cookie, it states how long the Cookie should stay on the computer for – this can be for the current visit only or for a period of time, for example one week. Our main Cookie Session_ID only stays on your computer while you are on Our Website. It is automatically removed when you leave Our Website.

You can choose to delete our, or any website’s, Cookies from your web browser at any time (for help on how to do this, go to www.aboutcookies.org).

Questions

If you have any questions about our Privacy and Cookies Policy, please get in touch.

Last Updated: 2nd August 2018